Norfolk Rural Cottages

What Do You Do With My Personal Data?

• To know who will be staying in our properties and for how long;
• To cover Legal, regulatory or business reasons such as assisting with crime and fraud prevention and ensuring we provide the services you have selected;
• To Contact you if necessary;
• To enable us to investigate any complaints or other enquiries that you raise;

How Long Will You Keep My Personal Data?

We keep information while you’re a guest and after you’ve left us for a limited time.
For example, we might need to sort out disagreements, stop fraud and abuse, prove that you had an account with us or follow our legal obligations. Or the police may need it as evidence. We may also keep information about how you use our products or services. In each case, the length of time that we need to keep the information may be different, but we will only keep the information for as long as we need it.

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Who Do You Share My Personal Data With and Why?

We may share your data with the following people:

• With any relevant public authority or law enforcement agency;
• Where we believe it is necessary to protect Briningham Farms Ltd rights and property;
• In response to a valid, legally compliant request by a competent authority;
• During emergencies when we believe physical safety is at risk;

We do NOT share your data with any other third party.

What Do You Hold About Me?

We collect information directly from you in your Booking Request and subsequent contacts.

How Do You Ensure My Data Is Secure?

Briningham Farms Ltd is committed to keeping your data secure. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure.