Norfolk Rural Cottages

Booking Conditions and General Information

Authority to Sign
The person signing the booking form certifies that he/she is authorised to agree the Booking Conditions on behalf of all persons included on the Booking Form. The signatory must be a member of the party occupying the property and must be 21 years of age or over. Bookings cannot be accepted from people under 21 years of age.

Payment
Bookings are to be accompanied by a deposit of £100. The balance of the rent must be paid 28 days before the commencement of the holiday. Non payment of the balance of the rent on or before the due date shall be construed as a cancellation of the contract by the Hirer. The full rent is payable if the occupation is less than 28 days from the date of the booking.

Cancellation
In the event of cancellation less than 28 days before the holiday, the full amount will be payable. If the property can be re-let a proportion less advertising costs will be refunded.

Hirer’s Obligation
The Hirer agrees:
To pay for any breakages, losses or damage to the property before departure.
To take all reasonable and proper care of the property and leave it in a clean and tidy condition at the end of the tenancy. Particular attention must be given to the kitchen, ensuring that all equipment and utensils are left clean and tidy. The Hirer is responsible for any additional cleaning costs incurred.
To permit the owners reasonable access to the property to carry out urgent maintenance.
Not to sublet or share the property except with persons nominated when booking.
The maximum number of persons allowed at the property (2) is clearly stated and must not be exceeded.

Pets Welcome
Pets are welcome at an additional charge of £10 per dog. A maximum of 2 dogs allowed.
Pets MUST NOT under any circumstance be allowed on any soft furnishings or beds.
Pets MUST have their own blankets to protect the floor coverings at all times.
Pets MUST NOT cause any annoyance, become a nuisance or intimidate occupants of adjoining properties.
Pets MUST NOT, at any time, be left alone in the property.
Owners MUST clean up after pets in the grounds.
Pets MUST be kept on leads while using the farm walks advertised.

VAT
There is no extra charge for VAT. The Vat is included in the quoted weekly rent.

Caring for your safety
Every reasonable effort has been made to indicate the possible safety hazards in the property description. However, it is the responsibility of the guests to inspect the property and grounds immediately on arrival and note any possible hazards. Check the layout of your holiday property so that in an emergency you can get out quickly and easily. Please read and respect any warning/hazard/restriction notices that the owners have placed in the property.

Bed Linen
Our properties provide bed linen and beds are fully made up and ready for your arrival. Towels, bath mats and tea towels are also provided.

Arrival and Departure Times
Properties are normally only available after 2.30pm on the day of arrival and must be vacated by 10.00am on the day of departure please.

Cottages and the Countryside
Please remember that countryside activity (farming etc) and animals can be noisy and smelly at times!

click here to read our Complaints Procedure

www.norfolkruralcottages.co.uk