Norfolk Rural Cottages

Complaints Procedure

Every effort has been made to ensure that you have a memorable and enjoyable holiday. If however, you have any cause for complaint we are anxious to ensure that remedial action is taken as soon as possible.

It is essential that you contact Victoria Jones (01603 860255, 07900 982168) or Edward Jones (07860 208092) if any problem arises so that it can be speedily resolved. Discussion with the owner while you are in residence normally enables any shortcomings to be rectified straight away. If after this you feel that your complaint has still not been rectified, please contact Briningham Farms Ltd (Church Farm, Little Witchingham, Norwich, Norfolk, NR9 5PA) in writing within seven days of returning from your holiday.

Please help us to help you by following this procedure which is designed to effect the speediest possible investigation and rectification of complaints. We cannot subsequently consider any complaints or enter into any correspondence about them unless this procedure has been followed.

 

www.norfolkruralcottages.co.uk

 

Food in the Fridge

Order a home cooked meal ready for your arrival or to be delivered during your stay....

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2012 Availability Bayses Barn

5 weeks remaining 2012

**NEW**

Wifi at Canfers

Porch at Bayses in 2013

 

Booking 2013!

Provisional bookings now being taken for 2013....

Canfers Availability

Easter week still available, some weeks July & August

Coasthopper Bus 

Go for a walk, stop at the pub and catch the bus back...